Retail Personal Banker I — Training & Growth

Fifth Third Bank; Dublin (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Dublin, Ohio is hosting a Personal Banker I program designed to train associates through a 4–8 week onboarding with rotations in operations and Sales & Service. The position focuses on using consultative sales to proactively meet financial needs and grow new households and relationships.

Selected candidates complete a certification at the end of the program, join as a Financial Center team member, and work toward delivering strong customer experiences while adhering to bank

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire customers and cross-sell.

Responsibilities

• Use consultative sales to identify customer needs and build a profile.
• Maintain knowledge of Retail products/services and suggest solutions.
• Cross-sell to existing customers and engage in community outreach as directed.
• Refer customers to partners to provide holistic financial solutions.
• Provide excellent customer experience with professional communication.

Skills

Consultative sales

Customer service

Communication skills

Product knowledge

Education

College degree or related experience

Job description

Fifth Third Bank in Dublin, Ohio is hosting a Personal Banker I program designed to train associates through a 4–8 week onboarding with rotations in operations and Sales & Service. The position focuses on using consultative sales to proactively meet financial needs and grow new households and relationships.

Selected candidates complete a certification at the end of the program, join as a Financial Center team member, and work toward delivering strong customer experiences while adhering to bank