Retail Personal Banker I (Training & Certification)

Fifth Third Bank, N.A.; Sarasota (FL); On-site; USD 38,000 - 54,000; Full time

Job summary

Fifth Third Bank, N.A. in Sarasota, FL seeks a Retail Personal Banker I after a 4-8 week onboarding with rotations in operations and sales.

The role focuses on consultative selling to identify and meet customer financial needs while handling teller transactions as part of the platform staff. The position advances to a Retail Personal Banker I with opportunities to develop a broad financial center skill set.

Qualifications

• College degree or transferrable work experience.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers.
• Ability to analyze credit and financial information with basic math.
• Represent Fifth Third Bank professionally in appearance and communication.
• Knowledge of Retail policies and procedures.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products and suggest suitable solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Build relationships with Business Partners (Mortgage, Small Business, Commercial).
• Meet or exceed customer experience and production goals; contribute to revenue growth.
• Guide CSRs on sales and referral processes.

Skills

Sales skills

Math proficiency

Professional communication

Retail policy knowledge

S.A.F.E. Act knowledge

Industry experience

Education

College degree or work experience

Job description

Fifth Third Bank, N.A. in Sarasota, FL seeks a Retail Personal Banker I after a 4-8 week onboarding with rotations in operations and sales.

The role focuses on consultative selling to identify and meet customer financial needs while handling teller transactions as part of the platform staff. The position advances to a Retail Personal Banker I with opportunities to develop a broad financial center skill set.