Retail Personal Banker I – Start Your Financial Career

Fifth Third Bank; Monroe (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Total Rewards

Job summary

Fifth Third Bank in Monroe, Michigan is seeking candidates for a Retail Personal Banker I, who will complete a 9-week onboarding with rotations in operations and Sales & Service, and earn a certification to advance within the Retail Personal Banker family.

The role focuses on consultative sales, building customer relationships, processing teller duties, and collaborating with partners across Mortgage, Small Business, and Commercial teams while maintaining strong risk controls and customer

Qualifications

• College degree or work experience providing transferrable skills, or a combination of education and experience.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer households and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely and holistic financial solutions.
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.

Skills

Consultative sales

Customer needs analysis

Cross-team collaboration

Financial literacy

Education

College degree or relevant experience

Job description

Fifth Third Bank in Monroe, Michigan is seeking candidates for a Retail Personal Banker I, who will complete a 9-week onboarding with rotations in operations and Sales & Service, and earn a certification to advance within the Retail Personal Banker family.

The role focuses on consultative sales, building customer relationships, processing teller duties, and collaborating with partners across Mortgage, Small Business, and Commercial teams while maintaining strong risk controls and customer