Retail Personal Banker I — Growth, Training & Sales

Fifth Third; Canton Charter Township (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Fifth Third Bank in Canton, Michigan seeks a Retail Personal Banker I to join a 4-8 week onboarding program with rotations in operations and Sales & Service. The role advances to a Personal Banker I within the Retail Personal Banker job family, focusing on proactive needs-based banking and consultative sales.

The position emphasizes cross-selling, risk-aware practices, and exceptional customer service while supporting branch operations and financial center goals.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new customers and cross-sell.
• Strong math skills for analyzing credit and financial information.
• Excellent verbal and written communication required.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Proactively reach out to customers for financial reviews and appointments.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Collaborate with Mortgage, Small Business, Commercial and Investment partners to provide holistic solutions.
• Meet/exceed customer experience and production goals; contribute to revenue growth.

Skills

Sales experience

Customer service

Communication

Financial literacy

Education

College degree or work experience

Job description

Fifth Third Bank in Canton, Michigan seeks a Retail Personal Banker I to join a 4-8 week onboarding program with rotations in operations and Sales & Service. The role advances to a Personal Banker I within the Retail Personal Banker job family, focusing on proactive needs-based banking and consultative sales.

The position emphasizes cross-selling, risk-aware practices, and exceptional customer service while supporting branch operations and financial center goals.