Retail Personal Banker I — Growth & Solutions

Fifth Third Bank, N.A.; Canton (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank, N.A. in Canton, Ohio invites candidates to join a 9-week onboarding program designed to transition into a Retail Personal Banker I role. The program includes rotations in operations and Sales & Service alongside a certification upon completion.

The Personal Banker I emphasizes consultative selling, building new households, and deepening relationships while handling teller transactions and collaborating with Partners for comprehensive financial solutions.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and/or cross-sell to existing customers.
• Must demonstrate understanding of advanced math functions for credit/financial analysis.
• Ability to professionally represent Fifth Third Bank in appearance and communication.
• This position requires S.A.F.E. Act registration at employment through NMLS.

Responsibilities

• Use consultative sales to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to Business Partners for holistic solutions.
• Meet/exceed customer experience and production goals.

Skills

Consultative sales

Customer relationship

Communication

Problem solving

Education

College degree or transferrable skills

Job description

Fifth Third Bank, N.A. in Canton, Ohio invites candidates to join a 9-week onboarding program designed to transition into a Retail Personal Banker I role. The program includes rotations in operations and Sales & Service alongside a certification upon completion.

The Personal Banker I emphasizes consultative selling, building new households, and deepening relationships while handling teller transactions and collaborating with Partners for comprehensive financial solutions.