Retail Personal Banker I: Growth & Financial Solutions

Fifth Third Bank; Montana; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

Differentiated compensation

Job summary

Fifth Third Bank seeks a Retail Personal Banker I to begin through a structured onboarding program with rotations in operations and Sales & Service. The role focuses on consultative sales to meet customer needs, cross-selling, and processing teller transactions.

Selected candidates advance toward a Retail Personal Banker career track, with emphasis on trusted customer relationships, risk awareness, and banking center operations, in Gallatin, TN.

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer households and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration required for employment in this position.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment).

Skills

Sales experience

Customer service

Communication skills

Financial literacy

Teamwork

Education

Bachelor's degree or equivalent experience

Job description

Fifth Third Bank seeks a Retail Personal Banker I to begin through a structured onboarding program with rotations in operations and Sales & Service. The role focuses on consultative sales to meet customer needs, cross-selling, and processing teller transactions.

Selected candidates advance toward a Retail Personal Banker career track, with emphasis on trusted customer relationships, risk awareness, and banking center operations, in Gallatin, TN.