Retail Personal Banker I — Growth & Customer Impact

Fifth Third Bank; Hurricane (WV); On-site; USD 30,000 - 42,000; Full time

Job summary

Fifth Third Bank in Hurricane, West Virginia, is seeking a Retail Personal Banker I to join our team. The program begins with a 4-8 week onboarding and education, including rotations in operations and Sales & Service, and ends with a certification to advance within the Personal Banker family.

The role emphasizes consultative selling to identify customer needs, maintains knowledge of Retail products, and collaborates with partners to deliver holistic financial solutions.

Qualifications

• Bachelor’s degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.

Responsibilities

• Use consultative sales to identify and meet customer financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Cross-sell and refer to Mortgage, Small Business, and Investment partners as needed.
• Process teller transactions and support the Financial Center operations.

Skills

Sales skills

Customer service

Communication

NMLS compliance

Education

College degree or work experience

Job description

Fifth Third Bank in Hurricane, West Virginia, is seeking a Retail Personal Banker I to join our team. The program begins with a 4-8 week onboarding and education, including rotations in operations and Sales & Service, and ends with a certification to advance within the Personal Banker family.

The role emphasizes consultative selling to identify customer needs, maintains knowledge of Retail products, and collaborates with partners to deliver holistic financial solutions.