Retail Personal Banker I — Dayton Southwest

Fifth Third Bank; Monroe (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Fifth Third Bank is seeking a Retail Personal Banker I in Monroe, Ohio. The program starts with 4–8 weeks of onboarding and education, including rotations in operations and Sales & Service, with a certification at the end to qualify for the Retail Personal Banker role.

The position centers on using a consultative sales process to meet customers’ financial needs, acquire new households, and deepen relationships while handling teller transactions and contributing as a member of the platform staff.

Qualifications

• College degree or work experience with transferable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to engage in sales activities to acquire customers.
• Ability to analyze credit and financial information.
• Professional representation of Fifth Third Bank in appearance and communication.
• Knowledge of Retail policies and procedures.
• S.A.F.E. Act registration required at time of employment.

Responsibilities

• Use consultative sales process to identify financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Schedule appointments for periodic financial reviews.
• Cross-sell to existing customers and conduct outside sales activities.
• Partner with Mortgage, Small Business, Commercial and Investment teams.
• Meet or exceed customer experience and production goals.

Skills

Sales aptitude

Financial industry experience

Math skills

Professional communication

Education

College degree or work experience

Job description

Fifth Third Bank is seeking a Retail Personal Banker I in Monroe, Ohio. The program starts with 4–8 weeks of onboarding and education, including rotations in operations and Sales & Service, with a certification at the end to qualify for the Retail Personal Banker role.

The position centers on using a consultative sales process to meet customers’ financial needs, acquire new households, and deepen relationships while handling teller transactions and contributing as a member of the platform staff.