Retail Personal Banker I: Consultative Solutions

Fifth Third Bank, N.A.; Houston (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Fifth Third Bank, N.A. in Houston, TX is seeking candidates for a Personal Banker I program. The position begins with a 4-8 week onboarding, including rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker role.

The role focuses on consultative selling, opening/servicing accounts, and contributing to team production. Selected candidates progress to a Retail Personal Banker I role within the Financial Center, acquiring new households and

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment).
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth.

Skills

Financial industry experience

Sales aptitude

Communication skills

Education

College degree

Job description

Fifth Third Bank, N.A. in Houston, TX is seeking candidates for a Personal Banker I program. The position begins with a 4-8 week onboarding, including rotations in operations and Sales & Service, culminating in a certification for the Retail Personal Banker role.

The role focuses on consultative selling, opening/servicing accounts, and contributing to team production. Selected candidates progress to a Retail Personal Banker I role within the Financial Center, acquiring new households and