Retail Personal Banker I: Build Trust & Financial Solutions

Fifth Third; Seacliff (CA); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank invites you to begin a career as a Retail Personal Banker I, with a 4-8 week onboarding. The role centers on consultative sales to identify financial needs, building customer profiles, and expanding relationships through cross-selling.

You will support teller duties and collaborate with partners across Mortgage, Small Business, and Commercial teams. The position emphasizes risk awareness, ethical conduct, and delivering excellent customer experiences while traveling for training

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer households and/or cross-selling to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (e.g. Membership Advantage onsite presentations, business sales calls, community financial literacy events).
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.

Job description

Fifth Third Bank invites you to begin a career as a Retail Personal Banker I, with a 4-8 week onboarding. The role centers on consultative sales to identify financial needs, building customer profiles, and expanding relationships through cross-selling.

You will support teller duties and collaborate with partners across Mortgage, Small Business, and Commercial teams. The position emphasizes risk awareness, ethical conduct, and delivering excellent customer experiences while traveling for training