Retail Personal Banker I – Start Your Banking Career

Fifth Third Bank; Reynoldsburg (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Fifth Third Bank is offering a Retail Personal Banker I career development program designed to train associates through a 4-8 week onboarding with rotations in operations and Sales & Service. The role emphasizes consultative selling, building customer relationships, and cross-selling within the Financial Center or Bank Mart environment.

Selected candidates will progress toward a Retail Personal Banker I position, supporting teller transactions and platform staff duties while upholding risk

Qualifications

• College degree or work experience.
• Experience in financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer households and/or cross-sell to established customers.
• Ability to analyze credit and financial information with strong math skills.
• Ability to professionally represent Fifth Third Bank in appearance and communication.
• Working knowledge of Retail policies and procedures for sound decision making.
• S.A.F.E. Act registration required at employment."

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners and refer customers for holistic solutions.
• Meet or exceed customer experience and production goals; contribute to revenue growth.

Skills

Sales

Customer service

Communication

Financial acumen

Risk awareness

Education

College degree or work experience

Job description

Fifth Third Bank is offering a Retail Personal Banker I career development program designed to train associates through a 4-8 week onboarding with rotations in operations and Sales & Service. The role emphasizes consultative selling, building customer relationships, and cross-selling within the Financial Center or Bank Mart environment.

Selected candidates will progress toward a Retail Personal Banker I position, supporting teller transactions and platform staff duties while upholding risk