Retail Personal Banker: Growth & Solutions Lead

Fifth Third; Grand River (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in the United States is seeking a Retail Personal Banker I to join a 4–8 week onboarding program with rotations in operations and Sales & Service. The role emphasizes consultative selling to identify customer financial needs and to deepen relationships across consumer products.

A strong customer service ethos, professional appearance, and compliance awareness are essential to success. Upon completion of training, candidates may transition into the Retail Personal Banker role,

Qualifications

• College degree or work experience providing transferrable skills, or a combination of education and experience.
• Experience in the financial industry preferred.
• Ability to cross-sell and build trusted customer relationships.

Responsibilities

• Use consultative sales process to identify financial needs and build customer profiles.
• Maintain knowledge of Retail products/services and recommend solutions.
• Support cross-selling and referrals to partner teams as needed.
• Participate in lobby leadership or aisle time activities to engage customers.

Skills

Sales skills

Customer service

Financial knowledge

Interpersonal communication

Professional appearance

Education

College degree or relevant experience

Job description

Fifth Third Bank in the United States is seeking a Retail Personal Banker I to join a 4–8 week onboarding program with rotations in operations and Sales & Service. The role emphasizes consultative selling to identify customer financial needs and to deepen relationships across consumer products.

A strong customer service ethos, professional appearance, and compliance awareness are essential to success. Upon completion of training, candidates may transition into the Retail Personal Banker role,