Retail Personal Banker: Financial Solutions & Growth

Fifth Third Bank; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Greensboro, North Carolina is seeking a Retail Personal Banker I after completing a 4-8 week onboarding program. The role emphasizes using consultative selling to identify and meet financial needs and to acquire new households and deepen relationships.

The position involves handling teller transactions, cross-selling with partners, and traveling for training as needed; a strong emphasis on customer service, risk awareness, and compliance with bank policies is required.

Qualifications

• College degree or work experience providing transferrable skills, or a combination of education and experience.
• Experience in the financial industry preferred.
• Ability to engage in sales activities to acquire new customers and cross-sell.
• Strong math skills to analyze credit and financial information.
• Professional appearance and clear verbal/written communication.
• Knowledge of Retail policies and procedures to exercise good judgment.
• S.A.F.E. Act registration required at employment through NMLS.

Responsibilities

• Use consultative sales to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Schedule appointments for periodic financial reviews using approved tools.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with Business Partners to refer customers for holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales aptitude

Communication skills

Financial analysis

NMLS/SAFE registration

Education

College degree or equivalent

Job description

Fifth Third Bank in Greensboro, North Carolina is seeking a Retail Personal Banker I after completing a 4-8 week onboarding program. The role emphasizes using consultative selling to identify and meet financial needs and to acquire new households and deepen relationships.

The position involves handling teller transactions, cross-selling with partners, and traveling for training as needed; a strong emphasis on customer service, risk awareness, and compliance with bank policies is required.