Retail Personal Banker I: Financial Solutions & Growth

3M HEALTHCARE; Black Mountain (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank, National Association in Black Mountain, NC, seeks a Retail Personal Banker I who will complete a 4–8 week onboarding program including rotations in operations and Sales & Service. You will use consultative sales to assess financial needs, process teller transactions, cross-sell products, and collaborate with Mortgage, Small Business, and other teams to deliver holistic solutions.

The role emphasizes risk policy adherence, customer experience, and ongoing development as you

Qualifications

• College degree or work experience providing transferable skills.
• Experience in financial services preferred.
• Ability to develop comfort with sales activities.
• Understanding of basic math for credit and financial analysis.

Responsibilities

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Set appointments for periodic financial reviews.
• Cross-sell to existing customers and participate in outside sales activities.
• Collaborate with Mortgage, Small Business, Commercial teams to provide holistic solutions.
• Meet customer experience and production goals.

Skills

Consultative sales

Financial Needs Assessment

Cross-selling

Customer service

Communication skills

Education

College degree or work experience

Job description

Fifth Third Bank, National Association in Black Mountain, NC, seeks a Retail Personal Banker I who will complete a 4–8 week onboarding program including rotations in operations and Sales & Service. You will use consultative sales to assess financial needs, process teller transactions, cross-sell products, and collaborate with Mortgage, Small Business, and other teams to deliver holistic solutions.

The role emphasizes risk policy adherence, customer experience, and ongoing development as you