Retail Paint Store Customer Solutions Specialist

Sherwin-Williams; Kapaa (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support both wholesale and retail customers at Store #8587 in Kapaa, HI. The role emphasizes helping customers determine needs, recommending products, and ensuring satisfaction while supporting store sales goals.

You will handle sales transactions, maintain displays, and assist in deliveries as needed. The ideal candidate has strong communication skills, prior retail or paint-sales experience, and a willingness to work flexible hours,

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States without sponsorship.
• Able to lift up to 70 lbs on occasion and up to 50 lbs frequently.

Responsibilities

• Deliver excellent customer service to walk-in and wholesale customers.
• Assist customers in person and over the phone by assessing needs and recommending products.
• Process sales transactions accurately following store policies.
• Maintain inventory, shelves, and display setups for visual appeal.
• Assist in deliveries and loading/unloading, as needed.
• Remain knowledgeable about Sherwin-Williams products and options.

Skills

Customer service

Sales

Communication

Education

High School diploma or GED

Tools

POS systems

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support both wholesale and retail customers at Store #8587 in Kapaa, HI. The role emphasizes helping customers determine needs, recommending products, and ensuring satisfaction while supporting store sales goals.

You will handle sales transactions, maintain displays, and assist in deliveries as needed. The ideal candidate has strong communication skills, prior retail or paint-sales experience, and a willingness to work flexible hours,