Retail Paint & Customer Experience Specialist

Sherwin-Williams; Kapolei (HI); On-site; USD 20,664 - 30,307; Full time

Job summary

Sherwin‑Williams in Kapolei, HI is seeking a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and promote solutions while achieving sales goals.

You will handle cash and inventory, support store operations at 2114 Lauwiliwili St Ste 103B, and maintain high standards. A background check will be conducted, and the role requires lifting up to 70 pounds and availability for evenings and weekends.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends as needed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and per policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries.
• Maintain in-stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Bilingual Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin‑Williams in Kapolei, HI is seeking a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and promote solutions while achieving sales goals.

You will handle cash and inventory, support store operations at 2114 Lauwiliwili St Ste 103B, and maintain high standards. A background check will be conducted, and the role requires lifting up to 70 pounds and availability for evenings and weekends.