Retail Paint: Customer Solutions Specialist

Sherwin-Williams; Lihue (HI); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Lihue, HI is seeking a Customer Service Specialist to assist wholesale and retail customers, recommend products, and resolve issues while maintaining store standards. You will handle transactions, stock shelves, and support deliveries as needed to help meet sales goals.

Responsibilities include answering product questions, tinting/mixing colors, and staying informed about product features. 18+ and ability to lift 50 lbs are required; evenings/weekends availability is expected.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the country without sponsorship.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.

Skills

Customer service

Retail sales

Communication skills

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Cash handling

Job description

Sherwin-Williams in Lihue, HI is seeking a Customer Service Specialist to assist wholesale and retail customers, recommend products, and resolve issues while maintaining store standards. You will handle transactions, stock shelves, and support deliveries as needed to help meet sales goals.

Responsibilities include answering product questions, tinting/mixing colors, and staying informed about product features. 18+ and ability to lift 50 lbs are required; evenings/weekends availability is expected.