Paint & Color Service Specialist

The Sherwin-Williams Company; Lihue (HI); On-site; USD 21,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company in Lihue, Hawaii is hiring a Customer Service Specialist for Store #8533. You will assist wholesale and retail customers, determine their needs, and recommend the right Sherwin-Williams products while processing transactions and maintaining store standards.

You will stay current on product features, support sales goals, and help create a welcoming shopping environment. The role requires strong communication and a commitment to service excellence.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Multilingual (Spanish)

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Lihue, Hawaii is hiring a Customer Service Specialist for Store #8533. You will assist wholesale and retail customers, determine their needs, and recommend the right Sherwin-Williams products while processing transactions and maintaining store standards.

You will stay current on product features, support sales goals, and help create a welcoming shopping environment. The role requires strong communication and a commitment to service excellence.