Retail Paint Store: Customer Care Specialist

Sherwin-Williams; Carol Stream (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Time off package

Retirement and saving benefits

Job summary

Sherwin-Williams in Carol Stream, IL is hiring a Full-Time Customer Service Specialist to assist retail and wholesale customers, recommend products, and resolve inquiries while helping the store achieve sales goals.

The role offers health benefits and a generous time-off package. Wages start at $18.75 per hour and may require evenings or weekends as needed. Join a team focused on service excellence and customer satisfaction.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.

Responsibilities

• Provide excellent sales service to ensure high customer satisfaction.
• Assist customers in person and by phone to determine needs and present appropriate products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves, pull products from floor or warehouse, and set up displays.
• Assist in deliveries as needed and maintain in-stock conditions.

Skills

Customer service

Sales

Bilingual Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams in Carol Stream, IL is hiring a Full-Time Customer Service Specialist to assist retail and wholesale customers, recommend products, and resolve inquiries while helping the store achieve sales goals.

The role offers health benefits and a generous time-off package. Wages start at $18.75 per hour and may require evenings or weekends as needed. Join a team focused on service excellence and customer satisfaction.