Bilingual Customer Service & Sales Specialist – Paint

The Sherwin-Williams Company; Savoy (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Personal leave

Parental leave

Vacation and holidays

Job summary

The Sherwin-Williams Company seeks a Customer Service Specialist to assist customers in-store and by phone, determine needs, and present suitable products and services at Store #721905 in Savoy, IL. The role is full-time with a starting rate of $18.50 per hour.

Responsibilities include processing sales, stocking shelves, tinting and mixing products, and meeting sales goals while maintaining strong product knowledge and customer satisfaction. Benefits include health coverage and paid time off.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English and Spanish
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and lift up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, including evenings and weekends

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Stock management

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company seeks a Customer Service Specialist to assist customers in-store and by phone, determine needs, and present suitable products and services at Store #721905 in Savoy, IL. The role is full-time with a starting rate of $18.50 per hour.

Responsibilities include processing sales, stocking shelves, tinting and mixing products, and meeting sales goals while maintaining strong product knowledge and customer satisfaction. Benefits include health coverage and paid time off.