Full-Time Paint & Customer Service Specialist with Benefits

The Sherwin-Williams Company; Springfield (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSAs

Disability coverage

Retirement plan

Savings benefits

Generous paid time off

Personal leave

Paid parental leave

Medical leave

Vacation

Holidays

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store customers, both in person and by phone, near 2516 N. Dirksen Parkway in Springfield, IL. This full-time role emphasizes delivering outstanding service, assisting with product selection, and meeting monthly sales targets.

Starting pay is $18.50 per hour, with eligibility for health benefits. The role requires lifting up to 50 lbs and flexibility to work evenings and weekends in a retail environment.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs., occasionally up to 70 lbs.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Multilingual ability

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store customers, both in person and by phone, near 2516 N. Dirksen Parkway in Springfield, IL. This full-time role emphasizes delivering outstanding service, assisting with product selection, and meeting monthly sales targets.

Starting pay is $18.50 per hour, with eligibility for health benefits. The role requires lifting up to 50 lbs and flexibility to work evenings and weekends in a retail environment.