Multi-Location Paint Customer Service Specialist

Sherwin-Williams Co.; Springfield (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision benefits

FSA eligibility

Disability coverage

Retirement savings plan

Paid time away (vacations/holidays)

Job summary

Sherwin-Williams Co. is hiring a Customer Service Specialist to support wholesale and retail customers within a 7-mile radius of Store #3256 in Springfield, IL. This full-time role emphasizes service, product knowledge, and meeting sales goals while maintaining store presentation and accuracy.

The position offers benefits including health like medical/dental/vision, FSAs, disability coverage, retirement options, and paid time off, plus opportunities for growth and a stable work environment.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Multitasking

Communication

Bilingual (Spanish)

Education

High School diploma or GED

Job description

Sherwin-Williams Co. is hiring a Customer Service Specialist to support wholesale and retail customers within a 7-mile radius of Store #3256 in Springfield, IL. This full-time role emphasizes service, product knowledge, and meeting sales goals while maintaining store presentation and accuracy.

The position offers benefits including health like medical/dental/vision, FSAs, disability coverage, retirement options, and paid time off, plus opportunities for growth and a stable work environment.