Retail Paint Specialist & Customer Care Pro

Sherwin-Williams; Montclair (CA); On-site; USD 36,000 - 60,000; Full time

Job summary

Sherwin-Williams in Montclair, CA is seeking a Customer Service Specialist to support retail and wholesale customers, ensuring high client satisfaction and meeting store sales goals. This full-time role involves in-store and phone interactions, product knowledge maintenance, and adherence to company standards.

The position emphasizes delivering friendly, accurate service, handling transactions, stocking displays, and assisting with deliveries as needed.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Provide excellent sales service to customers.
• Assist in person and over the phone to determine needs and present products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and follow policies.

Skills

Customer service

Retail sales

Communication

Multilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Cash handling

Job description

Sherwin-Williams in Montclair, CA is seeking a Customer Service Specialist to support retail and wholesale customers, ensuring high client satisfaction and meeting store sales goals. This full-time role involves in-store and phone interactions, product knowledge maintenance, and adherence to company standards.

The position emphasizes delivering friendly, accurate service, handling transactions, stocking displays, and assisting with deliveries as needed.