Retail Paint Expert & Customer Advocate

Sherwin-Williams; Bozeman (MT); On-site; USD 19,000 - 29,000; Full time

Job summary

Sherwin-Williams in Bozeman, MT seeks a Customer Service Specialist to assist customers in person and by phone, recommend products, and ensure satisfaction while supporting store sales goals. You will engage with wholesale and retail customers, handle transactions, and maintain displays.

Ideal candidates have 1+ year in customer service or retail, strong product knowledge, and the ability to lift materials as needed. Position requires flexibility to work evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.

Skills

Customer Service

Retail Sales

Language Skills

Delivery Coordination

Education

High School diploma or GED

Job description

Sherwin-Williams in Bozeman, MT seeks a Customer Service Specialist to assist customers in person and by phone, recommend products, and ensure satisfaction while supporting store sales goals. You will engage with wholesale and retail customers, handle transactions, and maintain displays.

Ideal candidates have 1+ year in customer service or retail, strong product knowledge, and the ability to lift materials as needed. Position requires flexibility to work evenings and weekends.