Retail Paint Customer Experience Specialist

The Sherwin-Williams Company; Surprise (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist to support Store #1596 in Surprise, AZ.role involves assisting wholesale and retail customers, answering questions about products, and recommending solutions to ensure high satisfaction and sales goals are met.

Responsibilities include handling in-store and phone inquiries, processing transactions, stocking displays, tinting/mixing products, and assisting with deliveries as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally
• Willing to work evenings and weekends as scheduled

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures

Skills

Customer service

Sales oriented

Retail experience

Multilingual ability

Communication

Education

High school diploma or GED

Tools

Tinting equipment

Mixing equipment

Cash handling

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist to support Store #1596 in Surprise, AZ.role involves assisting wholesale and retail customers, answering questions about products, and recommending solutions to ensure high satisfaction and sales goals are met.

Responsibilities include handling in-store and phone inquiries, processing transactions, stocking displays, tinting/mixing products, and assisting with deliveries as needed.