Paint & Customer Experience Specialist

Sherwin--william; Little Rock (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, advise on product selections, and resolve concerns to maximize customer satisfaction. The role supports achieving sales goals and maintaining store standards.

The ideal candidate will have strong communication skills, the ability to multi-task in a fast-paced environment, and a willingness to work varied hours including evenings and weekends. Benefits available upon hire.

Qualifications

• Experience in customer service or retail is preferred.
• High school diploma or GED is required or preferred.
• Ability to read, write, comprehend, and communicate in more than one language is a plus.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone with product needs.
• Process sales transactions accurately and follow store policies.
• Stock shelves and set up displays; load/unload deliveries.

Skills

Customer service

Sales

Delivery coordination

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

POS system

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, advise on product selections, and resolve concerns to maximize customer satisfaction. The role supports achieving sales goals and maintaining store standards.

The ideal candidate will have strong communication skills, the ability to multi-task in a fast-paced environment, and a willingness to work varied hours including evenings and weekends. Benefits available upon hire.