Paint & Customer Solutions Specialist

The Sherwin-Williams Company; Scottsdale (AZ); On-site; USD 30,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in Scottsdale, AZ is hiring a Full-Time Customer Service Specialist for Store #8122. The role focuses on helping wholesale and retail customers, answering questions about products, and recommending solutions to ensure client satisfaction.

Schedule: Tuesday-Friday 9AM-6PM, Saturday 7AM-3PM. The position involves cash handling, deliveries when needed, and maintaining store displays and product knowledge to meet sales goals.

Qualifications

• Must provide excellent customer service and sales support.
• Ability to assist customers in person and over the phone.
• Willingness to learn product features and pricing.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Communication

Bilingual (Spanish)

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Scottsdale, AZ is hiring a Full-Time Customer Service Specialist for Store #8122. The role focuses on helping wholesale and retail customers, answering questions about products, and recommending solutions to ensure client satisfaction.

Schedule: Tuesday-Friday 9AM-6PM, Saturday 7AM-3PM. The position involves cash handling, deliveries when needed, and maintaining store displays and product knowledge to meet sales goals.