Paint Store Customer Experience & Sales Specialist

Sherwin-Williams; Superior (WI); On-site; USD 28,000 - 46,000; Full time

Job summary

Sherwin-Williams in Superior, WI is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve concerns and maintain high product quality and store standards while helping the store meet sales goals.

You may handle cash, stock and deliveries; require up to 50–70 lbs lift; must be 18+, eligible to work in the United States.

Qualifications

• Must be 18 years or older and legally eligible to work in the United States.
• Ability to lift up to 50 lbs routinely and up to 70 lbs occasionally.
• Willingness to work evenings and weekends as scheduled.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and according to policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves and set up displays; tint and mix products as needed.
• Load/unload delivery trucks and assist in deliveries when required.
• Maintain in-stock conditions and product knowledge to discuss options.

Skills

Customer service

Retail sales

Delivery experience

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams in Superior, WI is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve concerns and maintain high product quality and store standards while helping the store meet sales goals.

You may handle cash, stock and deliveries; require up to 50–70 lbs lift; must be 18+, eligible to work in the United States.