Retail Order Picker & In-Store Fulfillment Pro

Michaels; Orland Park (IL); On-site; USD 21,000 - 24,000; Full time

Job summary

Michaels in Orland Park, IL is seeking a team member to deliver friendly customer service, help shoppers find products, and provide quick checkout with proper cash handling. The role includes unloading trucks, stocking merchandise, and maintaining planograms to keep the store well merchandised.

You’ll engage customers about the Rewards program, participate in omnichannel processes, and support store recovery while adhering to SOPs and safety standards.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and perform physical tasks.
• Willingness to work nights, weekends and early mornings.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Maintain stock and execute planograms to keep the store well merchandised.
• Operate checkout with accurate cash handling and fast, friendly service.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
• Unload trucks, stock merchandise, and support store recovery for in-stock conditions.

Skills

Customer service

Cash handling

POS system

Omni-channel knowledge

Stock replenishment

Planogram compliance

Teamwork

Tools

POS system

Job description

Michaels in Orland Park, IL is seeking a team member to deliver friendly customer service, help shoppers find products, and provide quick checkout with proper cash handling. The role includes unloading trucks, stocking merchandise, and maintaining planograms to keep the store well merchandised.

You’ll engage customers about the Rewards program, participate in omnichannel processes, and support store recovery while adhering to SOPs and safety standards.