Retail Ops Training Lead - NYC/Central

Join; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Commission and bonus incentives

Medical, Dental, Vision

Paid parental leave

401(k) matching and profit sharing

Product discount

Job summary

Join is actively seeking an Operations Training Manager for the NYC/Central region. This role involves delivering a variety of training programs to support retail teams and enhance operational efficiency. The ideal candidate will have a Bachelor's Degree and over 5 years of experience in similar roles.

Your responsibilities include conducting needs assessments, developing training materials, and collaborating closely with retail personnel. Benefits include medical coverage, paid time off, and a 401(k) with company matching.

Qualifications

• 5+ years of experience in a similar role with curriculum development.
• Strong written and verbal skills; excellent presentation skills.
• Familiarity with learning management systems is a plus.

Responsibilities

• Deliver in-person and web-based training to employees.
• Conduct needs assessments and develop training materials.
• Administer training via scheduled visits and virtual methods.

Skills

Curriculum development

Training delivery

Retail operations experience

Proficiency in Microsoft Applications

Excellent presentation skills

Communication skills

Organizational skills

Budget management

Education

Bachelor’s Degree

Job description

Join is actively seeking an Operations Training Manager for the NYC/Central region. This role involves delivering a variety of training programs to support retail teams and enhance operational efficiency. The ideal candidate will have a Bachelor's Degree and over 5 years of experience in similar roles.

Your responsibilities include conducting needs assessments, developing training materials, and collaborating closely with retail personnel. Benefits include medical coverage, paid time off, and a 401(k) with company matching.