Retail Operations Training Lead

Brobston Group LLC; New York (NY); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Brobston Group LLC in New York is seeking an Operations Training Manager for the NYC/Central region. In this role, you will design and deliver impactful training programs to enhance operational efficiency among retail employees. You will partner with various departments to develop and implement effective training materials and ensure effective onboarding for new hires.

The ideal candidate has 5+ years of experience in training delivery within retail operations and possesses excellent communication and organizational skills. A Bachelor’s degree is required.

Qualifications

• 5+ years of experience in curriculum development and training delivery.
• Experience in retail operations preferred.
• Familiarity with learning management systems.

Responsibilities

• Design and develop training materials using various modalities.
• Administer training for new store openings and new hires.
• Conduct needs assessments and provide follow-up support.

Skills

Curriculum development

Training delivery

Communication skills

Microsoft Office proficiency

Organizational skills

Education

Bachelor's degree

Tools

Learning Management Systems

Job description

Brobston Group LLC in New York is seeking an Operations Training Manager for the NYC/Central region. In this role, you will design and deliver impactful training programs to enhance operational efficiency among retail employees. You will partner with various departments to develop and implement effective training materials and ensure effective onboarding for new hires.

The ideal candidate has 5+ years of experience in training delivery within retail operations and possesses excellent communication and organizational skills. A Bachelor’s degree is required.