Retail Ops Leader: Grow Teams, Elevate Customer Experience

Sodexo; Marion (IN); On-site; USD 67,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off and Holidays

Tuition Reimbursement

Job summary

Sodexo is seeking a motivated manager to lead daily retail operations, drive customer experiences, and coach frontline staff in Marion, Indiana. You will direct teams, manage priorities, and allocate resources to ensure smooth operation and exceptional service.

The role emphasizes people leadership, performance reviews, and hands-on oversight of cash handling and POS systems, with a focus on safety, merchandising, and vendor collaboration.

Qualifications

• Bachelor's degree or equivalent experience.
• 3 years of management experience.
• 3 years of related experience.

Responsibilities

• Accountable for managing people, setting direction and deploying resources.
• Influence and negotiate with parts of the organization to achieve results.
• Oversee performance evaluation, pay reviews and hiring/firing decisions.

Skills

Cash handling

POS systems

Team leadership

Time management

Customer service

Education

Bachelor's degree or equivalent experience

Tools

POS terminal

Job description

Sodexo is seeking a motivated manager to lead daily retail operations, drive customer experiences, and coach frontline staff in Marion, Indiana. You will direct teams, manage priorities, and allocate resources to ensure smooth operation and exceptional service.

The role emphasizes people leadership, performance reviews, and hands-on oversight of cash handling and POS systems, with a focus on safety, merchandising, and vendor collaboration.