Retail Operations Lead: Grow Teams & Customer Experience

Sodexo; Austin (TX); On-site; USD 62,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Wellness

401(k) with Matching

Paid Time Off & Holidays

Tuition Reimbursement

Job summary

Sodexo is seeking a hands-on Retail Supervisor in Austin to lead daily operations, coach frontline staff, and ensure exceptional customer service. You will manage cash handling, POS accuracy, and vendor coordination while driving merchandising and safety standards.

The role focuses on team development, operational excellence, and delivering high-impact customer experiences in a fast-paced environment.

Qualifications

• Associate degree or equivalent experience required.
• 2 years management experience.
• 1 year related experience.

Responsibilities

• Lead daily retail operations and teams.
• Drive customer satisfaction and experience.
• Manage cash handling and POS accuracy.
• Coordinate merchandising and marketing displays.
• Ensure safety, sanitation, and cleanliness standards.

Skills

Team leadership

Time management

Customer engagement

Creativity

Adaptability

Education

Associate's degree or equivalent experience

Tools

POS systems

Job description

Sodexo is seeking a hands-on Retail Supervisor in Austin to lead daily operations, coach frontline staff, and ensure exceptional customer service. You will manage cash handling, POS accuracy, and vendor coordination while driving merchandising and safety standards.

The role focuses on team development, operational excellence, and delivering high-impact customer experiences in a fast-paced environment.