Retail Ops Leader – Elevate Experience & Team

Sephora; Bradenton (FL); On-site; USD 68,770,000 - 78,799,000; Full time

Benefits offered by this job

Healthcare & wellbeing benefits

Job summary

Sephora in Bradenton, FL is seeking an Operations Leader to drive store operations, inventory control, and visual merchandising, while coaching a team to deliver exceptional client experiences.

You will oversee replenishment, order fulfillment, and maintain Sephora’s brand standards, contributing to store goals. The role requires leadership experience and a proactive, inclusive approach to team development.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork by promoting a culture of openness and empowerment.
• Uphold Sephora standards by following policy and creating a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Time management

Communication

Interpersonal skills

Problem solving

Organization

Team motivation

Inclusivity

Job description

Sephora in Bradenton, FL is seeking an Operations Leader to drive store operations, inventory control, and visual merchandising, while coaching a team to deliver exceptional client experiences.

You will oversee replenishment, order fulfillment, and maintain Sephora’s brand standards, contributing to store goals. The role requires leadership experience and a proactive, inclusive approach to team development.