Retail Operations Leader — Elevate Store Experience

LVMH Group; Miami (FL); On-site; USD 66,124,800 - 79,212,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Miami seeks an Operations Leader to drive store operations and deliver an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best in a fast-paced environment.

Must have 2+ years of leadership in retail operations or hospitality, with strong communication, problem-solving, and organizational skills. You’ll lift up to 50 pounds as needed, support scheduling, and uphold Sephora standards while

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact: oversee inventory management, replenishment, order fulfillment and ensure operational standards.
• Drive brand presentation: lead visual merchandising, events and store maintenance to uphold Sephora’s brand.
• Support client experience: partner with the team to deliver exceptional service and meet store goals.
• Coach and develop: train team members and foster growth while teaching processes and metrics.
• Foster inclusivity and teamwork: promote a culture of openness and empowerment.
• Uphold Sephora standards: follow policies and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Retail operations

Coaching

Inventory management

Customer service

Job description

Sephora in Miami seeks an Operations Leader to drive store operations and deliver an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best in a fast-paced environment.

Must have 2+ years of leadership in retail operations or hospitality, with strong communication, problem-solving, and organizational skills. You’ll lift up to 50 pounds as needed, support scheduling, and uphold Sephora standards while