Retail Ops Leader — Drive Store Excellence

PetSmart; Alvin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness Benefits*

Paid Weekly

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Process Leader (Retail Operations Manager) is responsible for driving operational excellence in our stores, including merchandising, inventory management, pet care operations, and leading associates toward our vision and values.

The role involves opening/closing the store, ensuring safety, and analyzing sales trends to optimize performance. We offer a comprehensive benefits package and a culture focused on teamwork and development.

Qualifications

• 3+ years of retail leadership or experience in a customer-focused environment.

Responsibilities

• Lead and coach associates on operational processes to ensure pets in our care are safe and healthy.
• Oversee inventory management and pricing processes, including accuracy and planogram adherence.
• Drive store P&L, labor management, and expense controls while maintaining a safe store environment.

Skills

Retail leadership

People management

Communication

Job description

PetSmart’s Process Leader (Retail Operations Manager) is responsible for driving operational excellence in our stores, including merchandising, inventory management, pet care operations, and leading associates toward our vision and values.

The role involves opening/closing the store, ensuring safety, and analyzing sales trends to optimize performance. We offer a comprehensive benefits package and a culture focused on teamwork and development.