Retail Ops Leader - Build Teams, Elevate Guest Experience

Sephora USA, Inc; Plainview (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Competitive hourly pay

Job summary

Sephora USA, Inc in Plainview is seeking an Operations Leader to drive store efficiency and a superior client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach teammates to perform at their best.

Responsibilities include managing inventory, replenishment, order fulfillment, driving brand presentation, and ensuring Sephora standards. The role requires strong leadership, excellent communication, and a passion for retail excellence.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and maintain standards.
• Lead visual merchandising and store maintenance to drive sales.
• Partner with the team to deliver exceptional client service and hit store goals.
• Coach and develop team members to grow within Sephora.
• Promote an inclusive, collaborative culture and uphold Sephora standards.

Skills

Leadership experience

Inventory management

Coaching and developing teams

Communication skills

Job description

Sephora USA, Inc in Plainview is seeking an Operations Leader to drive store efficiency and a superior client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach teammates to perform at their best.

Responsibilities include managing inventory, replenishment, order fulfillment, driving brand presentation, and ensuring Sephora standards. The role requires strong leadership, excellent communication, and a passion for retail excellence.