Retail Operations Leader — Drive Inventory, Service & Brand

sephora.com; The Woodlands (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora TX-Market Street (2278) seeks an Operations Leader to drive store performance. You’ll oversee inventory, replenishment, merchandising, and coach the team to deliver an exceptional client experience.

This full-time, hourly role leverages leadership and problem-solving in a fast-paced retail environment, with strong emphasis on guest service, brand presentation, and collaborative teamwork.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
• Proven ability to lead, coach, and develop teams to achieve goals
• Strong attention to detail with excellent problem-solving and organizational skills
• Effective time management and ability to prioritize in a dynamic environment
• Excellent communication and interpersonal skills
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success
• Physically able to lift and carry up to 50 pounds as needed

Responsibilities

• Lead with impact You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
• Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales
• Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals
• Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all

Job description

Sephora TX-Market Street (2278) seeks an Operations Leader to drive store performance. You’ll oversee inventory, replenishment, merchandising, and coach the team to deliver an exceptional client experience.

This full-time, hourly role leverages leadership and problem-solving in a fast-paced retail environment, with strong emphasis on guest service, brand presentation, and collaborative teamwork.