Retail Ops Lead - Customer Experience & Team Growth

Family Dollar; Port Arthur (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Port Arthur, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, and aid in organizing merchandise from delivery to floor.

The role requires strong communication, leadership, and dependability, with duties including opening/closing, staff coaching, and ensuring a safe, clean, and engaging shopping environment for customers and associates alike.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives is required.
• Retail store management experience in grocery, convenience, or drug environments is preferred.
• Ability to lift up to 55 lbs and perform physical duties as needed.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Help the Store Manager supervise, train, and develop Store Associates.
• Maintain a clean, safe, and well-presented store environment.

Skills

Communication skills

Customer service

Team leadership

Adaptability

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Port Arthur, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, and aid in organizing merchandise from delivery to floor.

The role requires strong communication, leadership, and dependability, with duties including opening/closing, staff coaching, and ensuring a safe, clean, and engaging shopping environment for customers and associates alike.