Retail Ops Lead: Assistant Store Manager

DICK'S Sporting Goods; Spring (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

DICK’S Sporting Goods is seeking an Assistant Store Manager of Operations to lead store execution in a fast-paced retail environment. You will coach and develop teammates, optimize processes, and ensure efficient front- and back-of-house operations to deliver a seamless athlete experience.

You will collaborate with the Store Manager on growth plans, manage staffing and payroll, and uphold merchandising standards while promoting company programs.

Qualifications

• High School Diploma or Equivalent is required.
• 1-3 years of experience relevant to the role.
• 1-3 years of retail management experience (or customer-focused experience).

Responsibilities

• Collaborates with the Store Manager to develop and execute full-year business growth plans, including forecasting and 90+ day planning, to support long-term success.
• Directly manages a team of Captains (Supervisors) and indirectly guides the broader store team through coaching and development, ensuring performance and compliance.
• Upholds merchandising and presentation standards by executing floor sets, signage, price changes, inventory presentation, and replenishment; promotes loyalty programs and other initiatives.
• Leads training initiatives, ensuring teammates are trained and equipped to deliver elevated athlete experiences, with measurable development plans.
• Partners with the Store Manager on long-range staffing and workforce management to align with budget goals and store traffic trends.
• Oversees hiring decisions for Captains (Supervisors) and supports interview and onboarding processes for hourly staff; coaches leaders on effective hiring and team-building.
• Ensures accountability for safety, loss prevention, policy compliance, and a welcoming store environment for athletes and teammates.

Skills

Retail management experience

Customer-focused experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking an Assistant Store Manager of Operations to lead store execution in a fast-paced retail environment. You will coach and develop teammates, optimize processes, and ensure efficient front- and back-of-house operations to deliver a seamless athlete experience.

You will collaborate with the Store Manager on growth plans, manage staffing and payroll, and uphold merchandising standards while promoting company programs.