Store Operations Lead: Elevate Experience & Efficiency

Dick's Sporting Goods; Wilmington (DE); On-site; USD 52,000 - 80,000; Full time

Job summary

DICK'S Sporting Goods in Wilmington, DE is seeking an Assistant Store Manager of Operations to lead store execution in a fast-paced retail environment, coaching teammates and optimizing processes to deliver a seamless athlete experience.

You will work with the Store Manager on staffing, training, and scheduling, ensuring performance, customer service, and policy adherence across front and back‑of‑house operations.

Qualifications

• High School Diploma or equivalent.
• 1–3 years experience in retail management or customer-focused roles.
• Proven ability to lead and develop a team in a fast-paced retail environment.

Responsibilities

• Collaborate with Store Manager to develop and execute annual growth plans and forecasts.
• Directly manages a team of Captains ( Supervisors ) and coaches the broader store team.
• Uphold merchandising, presentation, and policy standards while driving excellent athlete experiences.

Skills

Retail management

Customer service

Team leadership

Education

High School Diploma

Job description

DICK'S Sporting Goods in Wilmington, DE is seeking an Assistant Store Manager of Operations to lead store execution in a fast-paced retail environment, coaching teammates and optimizing processes to deliver a seamless athlete experience.

You will work with the Store Manager on staffing, training, and scheduling, ensuring performance, customer service, and policy adherence across front and back‑of‑house operations.