Retail Ops Associate - Early Morning, Fast-Paced Service

JCPenney; Bowling Green (KY); On-site; USD 17,220 - 21,531; Full time

Benefits offered by this job

Medical/Dental/Vision

Term life insurance

401(k) with company match

Associate discount

Paid holidays

Job summary

JCPenney in Bowling Green, KY is seeking an Operations Associate to help create an outstanding customer experience by performing store operations before opening.

You will work with a team to price, sign, stock, unload shipments, keep the backroom organized, and support omnichannel services like Buy Online Pickup in Store.

The role is an early morning position focused on fast-paced retail excellence and accurate merchandising to ensure customers find what they need.

Qualifications

• 1–2 years of retail experience.
• Strong customer service orientation.
• Early morning shift ability.
• Familiar with omnichannel processes.

Responsibilities

• Provide excellent customer service across the store.
• Execute pricing and signing across merchandise.
• Replenish and restock inventory to floor.
• Receive and unload shipments.
• Maintain backroom standards (stockroom safety/cleanliness).
• Support omnichannel services (BOPIS, Ship from Store, Returns).
• Implement merchandising plans to meet standards and drive sales.

Skills

Customer service

Merchandising

Omnichannel support

Team collaboration

Pricing/signage

Stock replenishment

Truck unloading

Safety and shrink control

Job description

JCPenney in Bowling Green, KY is seeking an Operations Associate to help create an outstanding customer experience by performing store operations before opening.

You will work with a team to price, sign, stock, unload shipments, keep the backroom organized, and support omnichannel services like Buy Online Pickup in Store.

The role is an early morning position focused on fast-paced retail excellence and accurate merchandising to ensure customers find what they need.