Retail Ops Associate - Early Shift & Customer Service

JCPenney; Somerset (KY); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with Company match

Employee discount

Job summary

JCPenney in Somerset, KY is seeking an Operations Associate to deliver an outstanding customer experience by performing store operations before opening. The role is an early morning position and requires teamwork to complete tasks prior to store opening.

Responsibilities include pricing and signing, replenishing stock, receiving shipments, and maintaining the backroom. The role supports Omnichannel efforts and merchandising standards. 1–2 years of retail experience preferred.

Qualifications

• 1–2 years of retail experience.
• Strong customer service skills and ability to work in a fast-paced environment.
• Ability to perform store operations pre-opening.

Responsibilities

• Assist customers and respond to inquiries to deliver a positive experience.
• Assist with pricing and signing across the store to ensure accurate signage and pricing.
• Restock merchandise and manage backroom organization to support sales floor needs.
• Receive and unload shipments and prepare merchandise for the floor.
• Maintain backroom standards and safety.
• Contribute to Omnichannel initiatives including Buy Online Pickup in Store, Ship from Store, and returns.

Skills

Customer service

Retail experience

Job description

JCPenney in Somerset, KY is seeking an Operations Associate to deliver an outstanding customer experience by performing store operations before opening. The role is an early morning position and requires teamwork to complete tasks prior to store opening.

Responsibilities include pricing and signing, replenishing stock, receiving shipments, and maintaining the backroom. The role supports Omnichannel efforts and merchandising standards. 1–2 years of retail experience preferred.