Retail Operations & Systems Analyst

Insight Global; New Albany (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Insight Global is seeking a detail-oriented professional to support retail operations and cross-functional collaboration across business and IT teams. You will design and execute test plans, validate updates, and help prevent issues before deployment.

The role emphasizes strong communication, analytical thinking, organization, and the ability to thrive in a fast-paced environment while contributing to a collaborative, inclusive workplace.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Excellent verbal and written communication skills.
• Strong analytical skills.
• Highly organized and detail oriented.
• Ability to think and react in a high-energy, fast-paced environment.
• Entrepreneurial spirit with ability to handle significant responsibility.
• Humble, team-oriented and optimistic.
• Proficiency in Excel, Word, and PowerPoint.

Responsibilities

• Strong understanding of retail operations.
• Partner and communicate with multiple business and IT teams across the organization.
• Maintain and execute comprehensive test plans and test cases for system functions.
• Validate system updates and enhances prior to deployment in production environments.
• Help solution proactively and prevent future issues.
• Coordinate cross functionally to enable timely resolution when issues arise.

Skills

Verbal communication

Written communication

Analytical skills

Detail oriented

Fast-paced environment

Entrepreneurial spirit

Team-oriented

Positive attitude

Education

Bachelor's degree or equivalent experience

Tools

Excel

Word

PowerPoint

Job description

Insight Global is seeking a detail-oriented professional to support retail operations and cross-functional collaboration across business and IT teams. You will design and execute test plans, validate updates, and help prevent issues before deployment.

The role emphasizes strong communication, analytical thinking, organization, and the ability to thrive in a fast-paced environment while contributing to a collaborative, inclusive workplace.