Operations Analytics & Process Improvement Analyst

Integra-Testing-Services; Midlothian (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

Integra-Testing-Services is seeking an Operations Analyst to support business operations through data analysis, Excel-based reporting, and process documentation. The role emphasizes building scalable Excel tools, validating data, and delivering actionable insights for cross-functional teams.

The successful candidate will combine strong Excel skills with a detail-oriented mindset, documenting SOPs and partnering with stakeholders to improve efficiency and reliability across operations.

Qualifications

• Bachelor’s degree or equivalent experience in business, operations, analytics, finance, or related field.
• Strong proficiency in Microsoft Excel; experience with large or complex datasets.
• Analytical mindset with ability to translate data into actionable insights.
• Experience creating and maintaining Excel-based tools, reports, and trackers.

Responsibilities

• Analyze operational data using Excel to identify trends and opportunities for improvement.
• Develop, maintain, and enhance Excel-based tools, reports, dashboards, trackers, and templates.
• Provide day-to-day support for Excel tools and troubleshoot data, formula, and reporting issues.
• Prepare recurring and ad-hoc operational reports and translate data into actionable insights.
• Document business processes, workflows, procedures, and SOPs.
• Review existing processes to improve efficiency, accuracy, and consistency.
• Partner with cross-functional teams to understand operational requirements and develop analytical solutions.
• Maintain accurate documentation for tools and processes.
• Perform data validation and quality checks for reporting accuracy.
• Support process improvement initiatives and other operational projects.

Skills

Data analysis

Reporting

Cross-functional collaboration

Attention to detail

Problem solving

Written & verbal communication

Education

Bachelor's degree in Business, Operations, Analytics, Finance, or related field

Tools

Excel

Job description

Integra-Testing-Services is seeking an Operations Analyst to support business operations through data analysis, Excel-based reporting, and process documentation. The role emphasizes building scalable Excel tools, validating data, and delivering actionable insights for cross-functional teams.

The successful candidate will combine strong Excel skills with a detail-oriented mindset, documenting SOPs and partnering with stakeholders to improve efficiency and reliability across operations.