Business Operations Analyst

Insight Global; New Albany (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Insight Global is seeking a detail-oriented professional to support retail operations and cross-functional collaboration across business and IT teams. You will design and execute test plans, validate updates, and help prevent issues before deployment.

The role emphasizes strong communication, analytical thinking, organization, and the ability to thrive in a fast-paced environment while contributing to a collaborative, inclusive workplace.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Excellent verbal and written communication skills.
• Strong analytical skills.
• Highly organized and detail oriented.
• Ability to think and react in a high-energy, fast-paced environment.
• Entrepreneurial spirit with ability to handle significant responsibility.
• Humble, team-oriented and optimistic.
• Proficiency in Excel, Word, and PowerPoint.

Responsibilities

• Strong understanding of retail operations.
• Partner and communicate with multiple business and IT teams across the organization.
• Maintain and execute comprehensive test plans and test cases for system functions.
• Validate system updates and enhances prior to deployment in production environments.
• Help solution proactively and prevent future issues.
• Coordinate cross functionally to enable timely resolution when issues arise.

Skills

Verbal communication

Written communication

Analytical skills

Detail oriented

Fast-paced environment

Entrepreneurial spirit

Team-oriented

Positive attitude

Education

Bachelor's degree or equivalent experience

Tools

Excel

Word

PowerPoint

Job description

Job Description

Strong understanding of retail operations

Partner and communicate with multiple business and IT teams across the organization

Maintain and execute comprehensive test plans and test cases for system functions

Validate system updates and enhances prior to deployment in production environments

Help solution proactively and prevent future issues

Coordinate cross functionally to enable timely resolution when issues arise

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Bachelors degree or equivalent experience preferred

Excellent verbal and written communication skills

Strong analytical skills

Highly organized and detail oriented

Ability to think and react in a high-energy, fast-paced environment

Entrepreneurial spirit with ability to handle significant responsibility

Humble, team-oriented and optimistic

Proficiency in Excel, Word, and PowerPoint -