Retail Operations Supervisor – Stock & Customer Experience

Brobston Group; Hershey (PA); On-site; USD 42,000 - 68,000; Full time

Job summary

Ralph Lauren Store in Hershey, PA seeks a Store Operations Supervisor to ensure merchandise flows smoothly from delivery to display. You will receive, unpack, inspect, price, and tag items, then place them on the floor or in the stock room while keeping areas organized and supporting the sales team.

You will lead stock checks, replenishment, RFID tagging, and collaborating on visual merchandising and brand standards to deliver a premium customer experience.

Qualifications

• 3+ years of retail supervisory experience preferred.
• Excellent leadership, communication, and organizational abilities.
• Strong analytical and problem-solving skills.
• Excellent knowledge of retail operations, policies, and best practices.
• Proficient with technology; POS systems and Microsoft Office.

Responsibilities

• Receive and unpack shipments, inspect items and verify pricing.
• Tag items and place merchandise on the sales floor or stock room.
• Maintain stockroom organization and support stock checks.
• Lead stockroom reorganizations and replenishment activities.
• Collaborate on visual merchandising and brand standards.

Skills

Retail supervision

Leadership

Communication

Organizational skills

Analytical skills

Retail operations knowledge

POS systems

Microsoft Office

Flexibility

Tools

POS systems

Microsoft Excel / Office

Job description

Ralph Lauren Store in Hershey, PA seeks a Store Operations Supervisor to ensure merchandise flows smoothly from delivery to display. You will receive, unpack, inspect, price, and tag items, then place them on the floor or in the stock room while keeping areas organized and supporting the sales team.

You will lead stock checks, replenishment, RFID tagging, and collaborating on visual merchandising and brand standards to deliver a premium customer experience.