Retail Operations Supervisor - Lead, Coach & Inventory

Victoria’s Secret & Co.; Glendora (CA); On-site; USD 25,485 - 30,582; Full time

Job summary

Victoria’s Secret & Co is seeking an Operations Supervisor in California to support store readiness, oversee shipments and stock, and maintain inventory accuracy. The role reports to the Store Manager or Assistant Store Manager and involves coaching teams to uphold sales and service standards.

Responsibilities include leading daily operations, ensuring cleanliness and safety, and collaborating with cross-functional partners to execute initiatives.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty
• Strong attention to detail and execution
• Ability to work in a fast-paced environment
• Ability to coach in real time
• 1–2 years retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
• Leading and coaching associates and leaders to drive store performance

Job description

Victoria’s Secret & Co is seeking an Operations Supervisor in California to support store readiness, oversee shipments and stock, and maintain inventory accuracy. The role reports to the Store Manager or Assistant Store Manager and involves coaching teams to uphold sales and service standards.

Responsibilities include leading daily operations, ensuring cleanliness and safety, and collaborating with cross-functional partners to execute initiatives.