Store Operations Leader: Coaching & Inventory

Victoria’s Secret & Co.; Los Angeles (CA); On-site; USD 29,274 - 35,128; Full time

Job summary

Victoria’s Secret & Co. in Los Angeles seeks an Operations Supervisor to lead store operations, ensure readiness, and collaborate with leadership to deliver exceptional customer experiences. You will guide shipment and inventory, uphold safety and cleanliness, coach teams, and adapt to store size and complexity.

This role emphasizes values-based leadership, cross-functional collaboration, and ongoing development within a world-leading retail brand.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty
• Strong attention to detail and execution
• Ability to work in a fast-paced environment
• Ability to coach in real time
• 1 year retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Customer focus

Attention to detail

Fast-paced environment

Coaching in real time

Retail experience

Flexible schedule

Physical ability

Tech proficiency

Job description

Victoria’s Secret & Co. in Los Angeles seeks an Operations Supervisor to lead store operations, ensure readiness, and collaborate with leadership to deliver exceptional customer experiences. You will guide shipment and inventory, uphold safety and cleanliness, coach teams, and adapt to store size and complexity.

This role emphasizes values-based leadership, cross-functional collaboration, and ongoing development within a world-leading retail brand.