Retail Operations Supervisor - Customer Experience Lead

CVS Health; Walnut Creek (CA); In loco; USD 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

CVS Health is seeking an Operations Supervisor in Walnut Creek, CA to support the CVS Store Management team in planning and driving store execution while building customer loyalty through excellent service.

When no manager is onsite, you will lead the store and supervisory staff, ensure opening/closing procedures are completed, and supervise crews to maintain shopping experience, confidentiality, and merchandise presentation.

Competenze

• Must have deductive reasoning, analytical and computer skills.
• Must have advanced communication, supervision and influencing skills.
• Able to work a full-time flexible schedule including early morning, overnight and weekend shifts.

Mansioni

• Lead store operations in collaboration with CVS Store Management to ensure smooth execution.
• Assist customers and resolve issues to uphold CVS customer service standards.
• Oversee opening and closing procedures when no manager is onsite and supervise staff.
• Support merchandising, stock shelves, and maintain displays in line with plans and promotions.

Conoscenze

Analytical skills

Deductive reasoning

Computer skills

Advanced communication

Supervision

Influencing skills

Formazione

High School diploma or equivalent

Descrizione del lavoro

CVS Health is seeking an Operations Supervisor in Walnut Creek, CA to support the CVS Store Management team in planning and driving store execution while building customer loyalty through excellent service.

When no manager is onsite, you will lead the store and supervisory staff, ensure opening/closing procedures are completed, and supervise crews to maintain shopping experience, confidentiality, and merchandise presentation.